Conversations thatReach everyone.Sound like you.
An AI agent that runs your outbound campaigns omni-channel — voice, WhatsApp, Telegram, Web SDK and SMS — holding real, human-like conversations in English and 10+ Indian languages, and capturing the answers that matter.
From purpose to outcome, in one autonomous run.
Select Purpose & Channel
Pick the campaign goal and the channels — Telephony, WhatsApp, Telegram, Web SDK or SMS. One setup, every touchpoint.
Qualify the Prospect
The agent reaches out, verifies identity and intent, and scores each contact against your criteria in real time.
Human-like Conversation
The agent holds a natural, adaptive two-way conversation in the contact's own language — sounding like your team, objections and all.
Ask Relevant Questions
Every question you configured gets asked in context, and the answers are captured as structured data.
Route to Next Stage
High-intent contacts are handed to a human, pushed into your CRM, or advanced automatically to the next workflow.
More conversations. Less effort. Faster outcomes.
The agent handles repetitive dialing, texting and qualification so your team focuses on closing.
Multi-channel fallback means you actually reach people — voice, then WhatsApp, then SMS.
Point Pahunch at your docs, define your questions, and go live in days — not months.
Always on, in every language.
An agent that reaches people in their own language, across every channel — so nothing slips through and no one is left out.
Sounds like your team
Natural, human-like voice and tone that reflects your brand — not a robotic script.
Speaks their language
Language-agnostic: converses in English and 10+ Indian languages, auto-switching to whatever your contact prefers.
Omni-channel orchestration
One agent, every channel. Fall back from voice to text automatically.
Configurable questions
Define exactly what to ask and capture — structured, every single time.
Compliance-ready
Consent, opt-outs, quiet hours and audit trails built into the core.
Enterprise scale
From a hundred contacts to a million — same latency, same quality.
Every outbound job, one platform.
Sales & Lead Gen
Qualify, nurture and route intent-rich leads across every channel — around the clock.
Collections
Respectful, compliant payment reminders and negotiations that recover more, faster.
Information Gathering
Run surveys, verifications and data-capture campaigns with grounded, accurate dialogue.
Appointment Reminders
Confirm, reschedule and reduce no-shows with proactive multi-channel outreach.
Onboarding & Activation
Walk new customers through setup and drive first-value moments conversationally.
Feedback & CSAT
Capture sentiment and NPS in a natural conversation, not a cold form.
Watch the agent hold a real conversation.
Switch channels to see how Pahunch adapts its tone and flow — in English or any Indian language — qualifying, answering objections and capturing the details that matter.
Three moves from raw knowledge to captured answers.
Knowledge Ingestion
Feed Pahunch your world — PDFs, web crawls, product docs, policies. Our RAG engine indexes every source into a grounded, queryable brain for the agent.
Agentic Conversation
The agent dials, texts and messages your list — holding a real, two-way conversation grounded in your knowledge. No scripts on rails. It reasons, adapts and stays on-message.
Answer Capture
Every question you configure gets asked and answered. Structured data flows back — outcomes, intents, and verified responses — ready for your CRM and dashboards.
Grounded · Adaptive · Verifiable
A real conversation — not a script on rails.
A full-suite outbound platform.
Not just voice. Pahunch orchestrates every channel your audience actually uses — in their own language — and falls back automatically when one doesn't land.
Voice
AI telephony at scale
Telephony
Human-grade AI voice calls at scale with sub-second latency.
Rich, verified business conversations on the world's #1 messenger.
Telegram
Fast, bot-native outreach for tech-forward audiences.
Web SDK
Drop-in web widget that carries the same agent into your site.
SMS
Reliable, universal reach — no app, no install, just delivery.
One platform, every playbook.
Banking & Fintech
Payment reminders, EMI collections, KYC follow-ups and card upgrades — compliant and grounded in policy.
Healthcare
Appointment confirmations, medication adherence, post-visit check-ins and diagnostic report nudges.
Education
Admissions counselling, application follow-ups, fee reminders and student re-engagement at scale.
E-commerce & Retail
Abandoned-cart recovery, order updates, delivery feedback and loyalty re-activation campaigns.
Real Estate
Qualify site-visit intent, budget and timeline, then route hot buyers to agents instantly.
Insurance
Policy renewals, premium reminders, claims status updates and cross-sell conversations.
Pahunch is built by Gradious Technologies — an applied-AI company shipping production-grade agentic systems, telephony and conversational AI for enterprises that demand reliability at scale.
Enterprise AI engineering, delivered. Pahunch is our outbound conversation platform.
Frequently asked.
Still curious? Book a demo and we'll walk you through Pahunch on your own use case.
Book a demo.
See Pahunch run a live grounded conversation across your channels. Tell us a little about your campaign and we'll tailor the walkthrough.